All home broadband packages feature:

24/7 UK Technical support via low-rate number
24/7 Dedicated billing & account support
1 free static IP address – ideal for gaming!
100% unlimited off-peak usage, midnight-8AM plus all weekend
Priority traffic between 8PM-midnight every day – quicker browsing!
100 email addresses and 25MB of webspace included, free of charge.

Peak Usage: Anytime between 8am-midnight, Mon-Fri.
Off-peak Usage: Anytime between midnight-8am, Mon-Fri. All day Sat-Sun.

Step 1: You need an active telephone line to use our broadband.
Due to current credit checking restraints, we are unable to offer telephone line rental to residential customers.
To order our broadband, you need an active telephone line. We recommend to our customers that you telephone BT on 0800 800 150 and advise them you wish to obtain telephone line rental with them. You will then be able to come back to us to place your order.
Need help or have any questions? Feel free to call us on 03300 10 11 12.

Step 2: How much internet do you use per month?
Already have a BT Line?
Go ahead and pick which GB allowance suits you, and then click “Order Now”.

I only use the internet at evenings and weekends:

Package Name	Peak Usage	Off-Peak Usage	Package Speed	Monthly Price (inc. VAT)	Order
Dusk till Dawn	1GB	Unlimited	Up to 24Mb*	£9.99

Our “Dusk till Dawn” package runs slightly differently to our other home packages. Off peak on this package is classed as 7pm-7am Monday to Friday and all day at weekends. Our “Dusk till Dawn” package is also subject to a 12 month contract, whereas all our other broadband packages are on one-month terms.


I’m a light user; I browse the web, watch the occasional video and play a few games:

Package Name	Peak Usage	Off-Peak Usage	Package Speed	Monthly Price (inc. VAT)	Order
Family 3	3GB	Unlimited	Up to 24Mb*	£16.64
Family 30	30GB	Unlimited	Up to 24Mb*	£19.78

I’m a heavy user; I’m a hardcore gamer or watch lots of online TV & videos:

Package Name	Peak Usage	Off-Peak Usage	Package Speed	Monthly Price (inc. VAT)	Order
Family 60	60GB	Unlimited	Up to 24Mb*	£30.20
Family 90	90GB	Unlimited	Up to 24Mb*	£40.64
Family 120	120GB	Unlimited	Up to 24Mb*	£51.02

*Download speeds dependent on distance to your telephone exchange. See our Broadband speed checker.

See our other charges.

What is the difference between ADSL and ADSL2+?

Due to upgrades by BT at local exchanges, it is now possible for internet service providers to be able to offer broadband with speeds up to 24Mb and upload speeds being improved to around 1.5Mb. As always, the speeds you can actually receive is all dependent on how far you are from your local exchange.
Some customers have informed us that they have seen their broadband double in speed.
Currently, BT are still working on enabling ADSL2+ service to the whole of the UK. We advise customers to use our Broadband Availability checker, to see if your exchange has been activated.
Please note that if we are unable to supply you with our ADSL2+ service, we will automatically place you onto our standard ADSL service, where you will see speeds of up to 8Mb.

Optional Extras
The additional services listed below are available on both Business and Family packages.

Enhanced Care provides a reduced clear time of 20 hours in the event of a fault, with Openreach engineers available 24/7. Standard Care provides a clear time of 40 hours.

Elevated Best Efforts (EBE) is only available on WBC based connections and is included with all Business packages, where available. EBE guarantees a minimum throughput of 3Mbps over the BT network subject to line sync rate. This minimum level of service is guaranteed for 90% of the time over the busiest 3 hour period. Where available, Family package customers can add EBE for an additional monthly fee.

Annex M enables the customer to increase their upload speed by trading some of their download speed. Annex M also guarantees an upstream throughput of 85% of the upstream sync rate between the hours of 8am and 5pm, Monday to Friday, excluding UK public and bank holidays.

Enhanced Care – £12.50 per month
Elevated Best Efforts – £5.00 per month
Annex M – £8.50 per month

You will be given the option to add these to your account when you go through the ordering process.

All prices include VAT at the current rate of 20%.